Shipping policy
Order Processing Time
Orders are generally processed and shipped within 1–3 business days after the order is placed. Business days do not include Saturdays, Sundays, or U.S. public holidays.
Our daily order processing cutoff time is 2:00 PM Eastern Time (ET). Orders placed after 2:00 PM ET will begin processing on the next business day.
Transit Time
| Shipping Destination | Shipping Method | Estimated Transit Time |
|---|---|---|
| United States | Standard Shipping | Estimated 3–7 business days |
Transit times are estimates and are not guaranteed delivery times. Actual delivery times may vary due to weather, holidays, carrier operations, peak shipping periods, and other circumstances beyond our control.
Shipping Rates
| Shipping Destination | Order Amount | Shipping Fee |
|---|---|---|
| United States | US$49 or more | Free |
| United States | Under US$49 | US$4.99 |
Orders of US$49 or more qualify for free standard shipping within the United States.
Carriers and Tracking
After an order has been shipped, we will send a shipping confirmation email with available tracking information.
Customers can use the tracking information provided in the shipping confirmation email to check the status of their shipment.
Shipping Restrictions
We currently ship only within the United States. Shipping availability may be affected by carrier service coverage and certain address restrictions.
If shipping is not available to a particular address, the customer will not be able to complete the order for delivery to that address.
Shipping Delays
Estimated transit times may be extended due to U.S. public holidays, severe weather, peak shipping periods, carrier operational changes, or other circumstances beyond our control.
If an order experiences a significant shipping delay, we will contact the customer using the email address provided with the order.
Because transit times are estimates, Jaysa Wood does not guarantee delivery by a specific date.
Lost or Severely Damaged Packages
If a package is lost in transit, arrives severely damaged, or experiences another significant shipping issue, please contact us within 7 days of becoming aware of the issue.
Please provide your order number and any relevant photographs or shipping information so that we can assist with the issue.
Contact Information
Jaysa Wood
JAYSA DITTY VB INC
108 S WATER ST
KITTANNING, PA 16201
USA
Email: service@jaysawood.com
Phone: +1 806 136 594