Terms of service
Last Updated: August 27, 2026
These Terms of Service apply to your access to and use of the Jaysa Wood website and your purchase of products through the website. Jaysa Wood is a brand operated by JAYSA DITTY VB INC.
By using our website or placing an order, you agree to comply with these Terms of Service.
Website Use
Customers may access and use our website in accordance with applicable laws.
You may not:
- Use the website for unlawful activities.
- Attempt to gain unauthorized access to the website or related systems.
- Interfere with the normal operation of the website.
- Upload malicious code or harmful content.
- Provide false or misleading order information.
- Copy, modify, or commercially use website content without authorization.
We may restrict or terminate access to the website if a customer violates these Terms of Service.
Product Information
We make reasonable efforts to ensure that product names, descriptions, images, and other product information are accurate.
Because of differences in display devices, photography conditions, and natural variations in wood materials, the actual appearance of a product may have reasonable visual differences from images shown on the website.
Product prices, availability, specifications, and other product information may be updated from time to time.
Prices and Orders
The price displayed at the time an order is submitted applies to that order.
After an order is submitted, the customer will receive an order confirmation. An order confirmation confirms that we have received the order request and does not necessarily mean that the order has been finally accepted.
If there is an obvious pricing error, inventory error, product information error, or an inability to fulfill an order, we may contact the customer to cancel or adjust the affected order and refund amounts paid for products that cannot be fulfilled.
Payment
Customers must provide accurate and valid payment information.
Payments are processed through available third-party payment service providers. Not all payment methods may be available for every order.
If a payment is not authorized or is declined, the order may not be completed.
Shipping
Shipping is governed by our Shipping Policy.
We currently ship only within the United States.
Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers should review the applicable return conditions and return period before submitting a return request.
Intellectual Property
The website and its content, including but not limited to the brand name, logo, text, product images, product descriptions, page designs, graphics, layouts, and other original content, are owned by JAYSA DITTY VB INC or its authorized licensors and are protected by applicable intellectual property laws.
Without written permission, customers may not copy, modify, distribute, sell, republish, or commercially use such content.
Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, security, hosting, and other functions.
Third-party services may be subject to their own terms and privacy policies.
Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always operate without interruption, errors, or technical problems.
To the maximum extent permitted by applicable law, Jaysa Wood is not liable for indirect, incidental, special, or consequential losses arising from the use of or inability to use the website.
Nothing in these Terms of Service is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Dispute Resolution
If a customer has a concern regarding an order, product, or service, we encourage the customer to first contact us at service@jaysawood.com so that we can attempt to resolve the matter directly.
If a dispute cannot be resolved through direct communication, the dispute will be handled under applicable United States and state law.
Governing Law
These Terms of Service are governed by the applicable laws of the Commonwealth of Pennsylvania, United States, without affecting any non-waivable consumer rights that may apply to the customer.
Changes to These Terms
We may update these Terms of Service when necessary due to changes in our business, website functionality, or applicable legal requirements.
Updated terms will be posted on this page with a revised last-updated date.
Continued use of the website or placement of an order after an update constitutes acceptance of the updated terms to the extent permitted by applicable law.
Contact Information
Jaysa Wood
JAYSA DITTY VB INC
108 S WATER ST
KITTANNING, PA 16201
USA
Email: service@jaysawood.com
Phone: +1 806 136 594